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Front Desk Manager - for a Beach Hotel en La Libertad - Hotel de Lujo en la playa, en La Libertad

Hotel de Lujo en la playa, en La Libertad

Empresa del sector Agricultura / Pesca / Ganadería, localizada en San Salvador, De 1 a 10 trabajadores
Lee la descripción de esta empresa

    Sobre la oferta Publicada:Ayer, 06:01 a. m. (actualizada)

    Salario

  • A convenir
  • Localización

  • La Libertad, La Libertad
  • Descripción

  • We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.
    As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
    Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

    Responsibilities
    • Ensure permanent control and knowledge of Reservations Calendar
    • Manage online booking system
    • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
    • Ensure timely and accurate customer service
    • Handle complaints and specific customers requests
    • Troubleshoot emergencies
    • Monitor stock and order office supplies
    • Ensure proper mail distribution
    • Keep updated records of office expenses and costs
    • Ensure company’s policies and security requirements are met

    Requirements
    • Proven work experience as a Front desk manager or Reception manager
    • Hands on experience with office machines (e.g. fax machines and printers)
    • Thorough knowledge of customer service, office management and basic bookkeeping procedures
    • Proficiency in English (oral and written)
    • Solid knowledge of MS Office, particularly Excel and Word
    • Excellent communication and people skills
    • Good organizational and multitasking abilities
    • Problem-solving skills
    • High School diploma; additional certification is a plus
  • Fecha de Contratación: 20/02/2018
  • Cantidad de Vacantes: 2
  • Requerimientos

  • Educación Mínima: Educación Técnico/Profesional
  • Años de experiencia: 1
  • Idiomas: Inglés ,Español
  • Edad: entre 27 y 42 años
  • Conocimientos: Microsoft Excel, Microsoft PowerPoint
  • Disponibilidad de Viajar: No
  • Disponibilidad de Cambio de Residencia: Si

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Resumen del empleo

  • Front Desk Manager - for a Beach Hotel en La Libertad, La Libertad

  • Jornada

    Tiempo Completo

  • Tipo de contrato

    Contrato por tiempo indefinido

  • Salario

    A convenir

  • Enviar mi CV

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