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NOC Technician en La Libertad - Ria

Ria

About Ria Imagine a career where your creative ideas and entrepreneurial energy directly improve the lives of millions of people around the world! A career where you help build high-performing teams and create a high growth startup within a diverse, multi-national, global financial services firm that anticipates the future delivery of user-friendly, convenient, digital financial services across various channels including web, mobile, and strategic partnerships / distribution. Our vision is a service that is “always on”, and available whenever, wherever and however people need it, serving underserved and mainstream customers, anywhere on the globe. Since 1987, Ria has served the financial needs of the world’s working class by providing a cost-effective, secure and fast alternative to sending money to families and loved ones worldwide. Our essential financial products and services are offered through a consumer-to-consumer network of 170,000+ agents, stores and online, mobile and social channels in 133 countries. Our 1,900 employees are based in Los Angeles, California, USA; San Salvador, El Salvador; Madrid, Spain; Sydney, Australia; with additional operation centers around the globe. Join Us. Take Part. Make a Difference. Empresa del sector Otros, localizada en La Libertad
Lee la descripción de esta empresa

    Sobre la oferta Publicada:21 diciembre

    Salario

  • A convenir
  • Localización

  • Antiguo Cuscatlán, La Libertad
  • Descripción

  • The NOC Technician (DevOps) is responsible of all system monitoring and ensuring the highest uptime availability. In charge to report, escalate and follow up the system outages to the proper team of Engineers. Also, provide Tier 2 support, that includes identifying and troubleshooting issues related with OS, hardware, software and network issues within the company.

    Required Skills

    • Advanced hardware and software knowledge:
    o Assembly
    o Hardware upgrade installation
    o Software upgrade installation
    o Advanced Microsoft Office knowledge (specially Excel, Visio and Project)
    • Advanced networking knowledge:
    o Manage switches and routers
    o Manage VLANs
    o Run commands (IP Config, Telnet, Trace, etc.)

    • Advanced Windows Server 2008/2012 knowledge:
    o Infrastructure (Roles, Features, etc.)
    o Management (Active Directory, DHCP, DNS, Scripts, etc.)
    o Troubleshooting

    • Proved experience working with monitoring tools like:
    o Icinga
    o Grafana
    o WhatsUPGold
    o Solarwinds
    • Basic IP Telephony knowledge
    • Experience interacting with end users for technical support purpose

    Required Qualifications

    • Customer Service oriented
    • Fully bilingual (English-Spanish)
    • Proactive
    • Honest
    • Open to work on rotating schedules
    • Self-taught person
    • 3 years minimum experience in similar positions
    • Ability to work under pressure
    • Associate Degree in Systems Engineering or second year of Bachelor's Degree in Systems Engineering.
  • Fecha de Contratación: 31/01/2018
  • Cantidad de Vacantes: 1
  • Requerimientos

  • Educación Mínima: Universidad
  • Años de experiencia: 3
  • Idiomas: Inglés
  • Edad: entre 21 y 70 años
  • Disponibilidad de Viajar: No
  • Disponibilidad de Cambio de Residencia: No

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Resumen del empleo

  • NOC Technician en Antiguo Cuscatlán, La Libertad

  • Empresa

    Ria
  • Jornada

    Tiempo Completo

  • Tipo de contrato

    Contrato por tiempo indefinido

  • Salario

    A convenir

  • Enviar mi CV

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